Privacy Policy

1. Introduction

Welcome to Silkun Innovations ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silkun.ltd and use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws. By using our website and services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, company name when you submit our contact form
• Communication Data: Messages, inquiries, and feedback you send to us
• Service Preferences: Information about which services interest you (AR Applications, Business Automation, Physical Products)

2.2 Information Collected Automatically

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookies: We use cookies to enhance your browsing experience and analyze website usage

3. How We Use Your Information

3.1 Primary Uses

• Service Delivery: To respond to your inquiries and provide requested services
• Communication: To contact you about our services, updates, and business matters
• Business Operations: To manage our client relationships and improve our services
• Website Improvement: To analyze usage patterns and optimize user experience

3.2 LinkedIn Community Management

• Managing our LinkedIn business presence and community engagement
• Responding to comments, messages, and inquiries on LinkedIn
• Analyzing engagement metrics to improve our content strategy
• Building professional relationships within our industry

3.3 Legal Basis for Processing

We process your data based on:

• Consent: When you voluntarily provide information through our forms
• Legitimate Interests: For business operations, website analytics, and service improvement
• Contract Performance: When providing services you've requested
• Legal Obligations: When required by law

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website Hosting: To host and maintain our website
• Email Communications: To send responses and updates
• Analytics: To understand website usage and improve services
• CRM Systems: To manage client relationships and project workflows

4.2 Business Transfers

If Silkun Innovations is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety.

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Security and Retention

5.1 Security Measures

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection

5.2 Data Retention

• Contact Form Data: Retained for 3 years or until you request deletion
• Website Analytics: Aggregated data retained for 2 years
• Client Project Data: Retained for 7 years for business and legal purposes
• LinkedIn Interaction Data: Retained as long as your LinkedIn profile remains public

6. Your Rights Under GDPR

As a data subject, you have the following rights:

6.1 Right of Access

You can request a copy of the personal data we hold about you.

6.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

6.3 Right to Erasure

You can request deletion of your personal data under certain circumstances.

6.4 Right to Restrict Processing

You can request limitation of how we process your data.

6.5 Right to Data Portability

You can request your data in a structured, commonly used format.

6.6 Right to Object

You can object to processing based on legitimate interests.

6.7 Right to Withdraw Consent

You can withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

7.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

8. International Data Transfers

We primarily process data within the UK and EU. When data is transferred outside these regions, we ensure adequate protection through:

• Adequacy decisions by the UK Information Commissioner's Office
• Standard contractual clauses approved by the European Commission
• Other lawful transfer mechanisms

9. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on our website
• Update the "Last Updated" date at the top of this policy
• Notify you of significant changes via email or website notice

Your continued use of our website after changes become effective constitutes acceptance of the updated policy.

12. LinkedIn API Specific Information